Terms of Service

Last updated: 2025-03-12

Terms of Service

These Terms of Service ("Terms") govern your use of our chatbot platform and related services. By accessing or using our services, you agree to be bound by these Terms. If you do not agree, you may not use our services.

1. Eligibility and Acceptance

By using our services, you confirm that you are at least 18 years old (or have reached the age of majority in your jurisdiction) and that you have the legal capacity to enter into this agreement. If you are using the service on behalf of a company or organization, you represent that you are authorized to bind that entity.

2. License to Use

We grant you a limited, non-exclusive, non-transferable, revocable license to use our services for your personal or internal business purposes, subject to these Terms. This license does not transfer any ownership rights. You may not:

  • Copy, modify, or create derivative works of the service or its materials
  • Use the service for any unauthorized commercial purpose or public distribution
  • Reverse engineer, decompile, or otherwise attempt to extract the source code
  • Remove or alter any copyright, trademark, or proprietary notices

3. User Accounts

To access certain features, you must create an account and provide accurate, complete, and up-to-date information. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You must notify us immediately if you suspect unauthorized use of your account.

4. Prohibited Uses

You agree not to use our services to:

  • Engage in unlawful, fraudulent, or harmful activity
  • Violate any applicable laws or regulations
  • Infringe intellectual property or proprietary rights
  • Harass, defame, abuse, or discriminate against others
  • Upload or transmit viruses, malware, or malicious code
  • Interfere with or disrupt the security or performance of the service
  • Attempt unauthorized access to our systems or networks

5. User Content

Our services may allow you to submit, generate, or share content, including text and data. You are solely responsible for your content and must ensure it does not violate applicable laws or third-party rights.

By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, display, and process your content as necessary to operate and improve our services. We do not claim ownership of your content.

6. Privacy

Your use of the service is also governed by our [Privacy Policy]. Please review it carefully to understand how we handle your personal data.

7. Termination and Suspension

We reserve the right to suspend or terminate your account or access to the service at any time, with or without notice, if you violate these Terms, use the service in a harmful way, or as required by law. Upon termination, your right to use the service will immediately cease.

8. Disclaimer of Warranties

The service is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including but not limited to fitness for a particular purpose, non-infringement, or reliability of outputs generated by the chatbot. We do not guarantee that the service will be error-free, secure, or uninterrupted.

9. Limitation of Liability

To the maximum extent permitted by law, our company and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business opportunities, arising from your use of (or inability to use) the service.

Nothing in these Terms limits liability for death, personal injury, or damages caused by gross negligence, willful misconduct, or where liability cannot otherwise be excluded under applicable law.

10. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the European Union and the Member State where our company is established. You agree to submit to the exclusive jurisdiction of the competent courts in that jurisdiction.

11. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will provide at least 30 days' notice (for example, via email or in-app notification) before the new Terms take effect. Continued use of the service after the effective date constitutes acceptance of the revised Terms.